Telephone Customer Service Representative at Kupper Chevrolet
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GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER
This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumer Services Specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills.
Specific duties include:
Handle inbound phone inquiries and web appointment requests from customers
Navigate through multiple computer applications with speed and accuracy
Maintain a high level of world class customer service/professionalism to all customers
Recommend additional products that best suit the customer
Accept and implement coaching and feedback in order to achieve individual and team performance goals
Other duties as assigned
High School Diploma or equivalent required
Previous customer service experience required
Call center experience highly preferred
Excellent verbal and written communication skills
Proficient computer ability
In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives.
Please apply at Kupper Chevrolet today or apply online! Join our dynamic Team!!
Commercial / Business
Listing Expires On