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Telephone Customer Service Representative at Kupper Chevrolet
Mandan, ND
Ad #3014861
Stock Number:
171 Views
6 People Watching
Job Description

GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER

SPECIALISTS:

This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumer Services Specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills.

Specific duties include:

Handle inbound phone inquiries and web appointment requests from customers

Navigate through multiple computer applications with speed and accuracy

Maintain a high level of world class customer service/professionalism to all customers

Recommend additional products that best suit the customer

Accept and implement coaching and feedback in order to achieve individual and team performance goals

Other duties as assigned

Candidate requirements:

High School Diploma or equivalent required

Previous customer service experience required

Call center experience highly preferred

Excellent verbal and written communication skills

Proficient computer ability

In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives.

Please apply at Kupper Chevrolet today or apply online! Join our dynamic Team!!
Additional Details
Seller's Website : http://www.kupper-chevrolet.com
Condition : Used
Seller Type : Commercial / Business
Experience Required : Yes
FT or PT : FT
Hourly Maximum : 0
Hourly Minimum : 0
Maximum Salary : 0
Minimum Salary : 0
Pay Type : Other
Placed
Placed On :
Listing Expires On :
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