New in the box 70 in pink cat tree. I've been meaning to exchange a piece but I'm past the deadline. I have the info for the warranty I haven't read the details for it. The piece is just a broken in half platform that was delivered that way but once together you can't even tell and holds weight..it's held together from the screws and other pieces ( I put it together to see what it looks like). It's nice and I'd keep it anyway I feel like a jerk to my cats but I need the money right now and they get enough treats!